from us to you
we hope this message finds you and your loved ones safe and healthy and we want to reassure you we are taking the necessary steps that have come into effect throughout australia. please read below for further information and additional offerings to ensure we get through this together.
we are open
our pacific fair store located on the gold coast is limited to 5 customers at a time. due to victorian restrictions our melbourne stores are temporarily closed with click & collect pick-ups available from fitzroy. as always our online store remains open 24/7 with live chat support plus free shipping and returns across all australian orders, read more below.
hand sanitiser stations continue to sit at the front of open stores encouraging use upon entry. we advise a safe and friendly distance of 1.5m is adhered to where possible and if you are feeling un-well we ask you to please stay home.
click here to visit our stores page
free shipping + returns
we are now offering free shipping and returns across all australian orders, whether you spend $5 or $50 local shipping is on us. we have also extended our return policy from 14 to 30 days. simply email the team at email@example.com to organise your return and free shipping within australia. please note: free returns offered on exchanges or store credits only, not applicable on refunds or sales with promotional codes.
click & collect
we now offer contactless pick-up from fitzroy to make your shopping experience as safe and as effortless as possible. simply select shipping option: 'pick-up from fitzroy - click & collect' and once your order is ready we will contact you to arrange the collection time.
styling advice & enquiries
we understand you want to look and feel the very best you can and we’re here to help all ages, shapes and sizes with varying budgets and lifestyles for any occasion. call us on +61 3 9042 3681 monday to friday 10.00am to 5.00pm for over the phone styling advice and all general enquiries - we're here for you.
we love seeing social posts of how you combine your own personal style with búl, plus if we re-post your image you will receive a $40 voucher! make sure to follow us @bulclothing and we look forward to seeing your snaps come through.
within these times it’s all about the little things and we’d like to remind you about our loyalty program that awards you with points for every thoughtful dollar you spend. simply click here to learn about rewards from bonus point opportunities from referring a friend to an exclusive $50 voucher.
should you have any further questions please do not hesitate to email our customer service team at firstname.lastname@example.org or message us on our live chat. we thank you for your on-going support, patience and understanding and look forward to seeing you soon.